Keep Teaching at QC

This site will be updated as additional resources become available.

If you have trouble accessing your QC email:
Help Desk Assistance for Microsoft 365 Available on Zoom
Schedule for Week of March 1:
Monday - 11 am-7 pm*
Tuesday - Thursday 10 am-7pm*
Friday - 10 am-2 pm

*Please join by 6:30 pm; no one will be admitted to the Zoom session after 6:30 pm in order to allow us to close the room at 7 pm.

Before joining the Zoom session, please complete this form: Your responses will help us assign you to the appropriate breakout room for assistance. After you have submitted the form, join the Zoom at

Meeting ID: 869 4322 5754 

Find your local number (if you want to dial in):

Please direct all inquiries regarding your email accounts to the IT help desk:

Best Practices for Teaching Online Faculty Drop-in Hours- Spring 2021

From February 1 - May 28, 2021

Mondays from 10 am to 2pm

Tuesdays from 12 pm to 3 pm

Wednesdays 10am to 3pm

Thursdays 12pm to 4pm

Meeting ID: 930 0526 8970

The Center for Teaching & Learning will offer a five-session self-paced workshop focused on best practices for teaching online. This workshop is completely asynchronous.

This workshop is at full capacity. Registration is closed. Details about our next workshop TBA.

If you believe you qualify for an exemption from CTL training, you may apply to the Office of the Provost for a waiver. The link to the waiver request is:

To add an observer or guest to your Blackboard course

Please follow the steps at:

Zoom at Queens College

Zoom is now available for Queens College faculty, students, and staff. This video shows you how to access your account:

For more tutorials, visit our ZOOM page,

Google Meet Add-ons Support Ending

Please be aware a few premium add-ons for Google Meet were discontinued on September 30th.

These include noise cancellation, the ability to dial in using an analog phone, Meets for more than 100 participants, and a few more rarely used features (click here for full info).

At some point in the near feature, the ability to record Google Meets will be changed as well. The recorded video file will be restricted in the sense that it will only be available for 30 days, it cannot be copied or downloaded, and cannot be shared outside of GSuite. This has no impact on existing recordings and we will notify you in advance of this switch happening.

For alternatives, please check out our ZOOM page and our Virtual Classroom page.

Additional Support

Contact us at
and we will get back to you as soon as possible.

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