Student Resources

IT Help

For technical help with your Queens College email or CUNYfirst account please contact the Queens College helpdesk by emailing helpdesk@qc.cuny.edu or visiting their website: https://www.qc.cuny.edu/Computing/helpdesk/Pages/Welcome.aspx.

If your student lacks internet at home:

Various Internet Service Providers and Mobile companies are providing free internet and accommodations to student households:

Spectrum Free Internet: 1-844-488-8395

If your student does not have a computer:

Please instruct them to email keeplearning@qc.cuny.edu for a device.

Queens College Behavioral Intervention Team

Queens College Behavioral Intervention Team strives to maintain a healthy and safe environment for all students, faculty and staff at Queens College.

Tutorials

Blackboard:

• Blackboard troubleshooting and tutorials

• Blackboard Collaborate Ultra (Virtual Classroom)

Google Classroom:

• Google Classroom Tutorials

• Troubleshooting for students