Keep Teaching at QC

This site will be updated as additional resources become available.

If you have trouble accessing your QC email:
The IT department will continue to offer virtual Help Desk assistance for Microsoft 365-related inquiries during the week of April 5. A Zoom room will be available for drop-in assistance. You will be assigned to a breakout room based upon your inquiry type. Please use a device that has a microphone.

Schedule for the week of April 12:
Monday, April 12: 12–7 pm
Tuesday, April 13: 1-7 pm
Wednesday, April 14: 12-7 pm
Thursday, April 15: 12-3:30 pm; 5-7 pm
Friday, April 16: 10 am-2 pm

(Please be sure to join at least 30 minutes prior to the end of a session in order to allow us to end sessions at the designated end time.)

Before joining a Zoom session, please complete this form: Your response will help us assign you to the appropriate breakout room for assistance. After you have submitted the form, join the Zoom at

Meeting ID: 869 4322 5754

Find your local number (if you want to dial in):

Please direct all inquiries regarding your email accounts to the IT help desk:

Best Practices for Teaching Online Faculty Drop-in Hours- Spring 2021

From April 5 - June 30, 2021
Mondays, 10am to 2pm
Tuesdays, 12pm to 3pm
Wednesdays, 10am to 3pm

Meeting ID: 930 0526 8970

The Center for Teaching & Learning will offer a five-session self-paced workshop focused on best practices for teaching online. This workshop is completely asynchronous.

The workshop is scheduled for May 3 -June 4, 2021. The registration deadline is 5 pm, May 17.

Registration is now open at,

If you believe you qualify for an exemption from CTL training, you may apply to the Office of the Provost for a waiver. The link to the waiver request is:

To add an observer or guest to your Blackboard course

Please follow the steps at:

Zoom at Queens College

Zoom is now available for Queens College faculty, students, and staff. This video shows you how to access your account:

For more tutorials, visit our ZOOM page,

Google Meet Add-ons Support Ending

Please be aware a few premium add-ons for Google Meet were discontinued on September 30th.

These include noise cancellation, the ability to dial in using an analog phone, Meets for more than 100 participants, and a few more rarely used features (click here for full info).

At some point in the near feature, the ability to record Google Meets will be changed as well. The recorded video file will be restricted in the sense that it will only be available for 30 days, it cannot be copied or downloaded, and cannot be shared outside of GSuite. This has no impact on existing recordings and we will notify you in advance of this switch happening.

For alternatives, please check out our ZOOM page and our Virtual Classroom page.

Additional Support

Contact us at
and we will get back to you as soon as possible.

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