Keep Teaching at QC

This site will be updated as additional resources become available.

Best Practices for Teaching Online Faculty Virtual Drop-in Hours, Fall 2021

August 30th - December 30th
Mondays, 12pm to 3pm
Wednesdays, 12pm to 3pm
Thursdays, 10am to 1pm

Meeting ID: 930 0526 8970

IT Help Desk Assistance via Zoom for Staff and Faculty

Week of October 18

ITS continues to offer virtual Help Desk assistance to faculty and staff for Microsoft 365-related and general inquiries during the week of October 18. A Zoom room will be available for drop-in assistance. You will be assigned to a breakout room based upon your inquiry type. Please use a device that has a microphone. We kindly ask that this link be used by faculty and staff only.

Zoom hours:

Monday, October 18: 12-7 pm

Tuesday, October 19: 1-7 pm

Wednesday, October 20: 12-7 pm

Thursday, October 21: 12-3:15 pm and 5-7 pm

Friday, October 22: 10 am-2 pm

(Please be sure to join at least 30 minutes prior to the end of a session in order to allow us to end sessions at the designated time.)

Before joining a Zoom session, please complete this form:

Your response will help us assign you to the appropriate breakout room for assistance. After you have submitted the form, join the Zoom at

If your inquiry is related to merging your legacy mail with Microsoft 365, we can assist you with exporting the data. Due to the length of time it takes for the file exports to complete, you may have to return at a later time/date if you require assistance with importing your data.

The Center for Teaching & Learning will offer a five-session self-paced workshop focused on best practices for teaching online. This workshop is completely asynchronous.

The workshop is scheduled for October 4 - December 10, 2021.

Register by November 22 at

To add an observer or guest to your Blackboard course

Please follow the steps at:

Zoom at Queens College

Zoom is now available for Queens College faculty, students, and staff. This video shows you how to access your account:

For more tutorials, visit our ZOOM page,

Google Meet Recording Change

Starting in the beginning of 2022, the ability to record Google Meets will be changing. The recorded video file will be restricted in the sense that it will only be available for 30 days, it cannot be copied or downloaded, and cannot be shared outside of the Queens College Google Workspaces instance. This has no impact on any recordings before that change and we remind you in advance of this switch happening.

For alternatives, please check out our ZOOM page and our Virtual Classroom page.

Additional Support

Contact us at
and we will get back to you as soon as possible.

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